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VIDEO: MVD Man - June New Releases »
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- Payment Information
- Sales Tax
- Product Availability
- Return Policy
- Creating/Managing Your Account
- Other Questions
Orders and customer service for SeeOfSound.com are fulfilled by MVD Entertainment Group.
- American Express
- Checks and Money Orders
To place an order using a check or money order, please call 800. 888. 0486.
A credit card must be used for online orders. Please note that a pre-authorization is conducted on your credit card when you place an order. This is done to confirm that the credit card is valid. You will not be charged for your order until your order is shipped.
We must charge sales tax for the following states:
- Arizona - 5%
- Pennsylvania - 6%
The availability of each product is listed next to the product's price.
- "Available Now" - Item will ship the next business day
- "Pre-Order" - Item will ship by its release date
- "Not in Stock" - Item will generally ship in 10-14 days
We charge a flat fee per order for shipping charges. If multiple items are ordered and shipped in more than one shipment (due to an item in the order being out of stock), you will only be charged once for shipping. Your order will ship from our warehouse located in Oaks, Pennsylvania.
You can safely enter your personal information via our secure server, which encrypts all submitted information.
We will replace any products found to be defective free of charge. Refunds will be credited for unopened merchandise only. Please contact our customer service department via our contact form or by calling 800. 888. 0486 BEFORE returning anything to us.
An account is created once you submit your first order. To manage your account, you must login and select the My Account menu item located in the top-right corner of the page.
If you still have any questions, please contact our customer service department via our contact form or by calling 800. 888. 0486.